Reminding clients about the importance of purchasing year-round preventatives is a struggle many veterinary teams face. Even with the advice of veterinary professionals, many pet owners only purchase six-month preventatives rather than a full 12 months.
Clients also purchase preventatives from online retailer or other stores rather than buying directly from the practice. Unfortunately, the message from vet to pet owner disconnects despite your recommendations – but how can that change?
Click here to read the article and learn how you can educate pet owners and staff to improve client compliance in purchasing year-round protection.